We're writing to let you know that in line with new local government measure we will implement special delivery practices to ensure the safety of you and your family.
Please note orders placed after April 17th will be shipped May 25th. We will have a new way of processing orders to stay flexible with the ever changing events of COVID-19, here's how:
- We'll be accepting online orders as usual. Our shipping partners will still be delivery packages with no contact. Your order will be left at your door or in a safe place like a lobby or mailbox.
- Your order will be shipped May 25th and should arrive within 3-5 business days.
- You'll be able to cancel your order at any time by contacting our customer service team at email@example.com
- Returns will be extended to 30 days instead of 14 for orders placed after April 1st.
This message has been updated as of May 1st. If you have questions about your shipment date for orders placed before May 1st please refer to your order confirmation or contact us at firstname.lastname@example.org.
We wish you and your family safety during this difficult time.